Ordering Terms & Conditions:
1. We give Law Enforcement and Military personnel a discount, fax us you ID or the order on department letterhead.
2. Choate Machine & Tool, Inc. have always had an LIFETIME WARRANTY on everything it makes.
The warranty is for life, your life or the life of the weapon. If your accessory fails to function perfectly you get a new part with 'NO DUMB QUESTIONS ASKED'.
3. We accept MasterCard and VISA credit cards. We also take postal money orders and cashier checks. WE DO NOT ACCEPT COD ORDERS.
4. If you are not sure how much your order will be, or if you have any other questions call at 1-800-972-6390 or email us at ccmmtt@ipa.net.
5. You can fax your order to us at (501) 724-5873. Please be sure to use the online Mail-Phone-Fax order form.
Warranty:
All our products carry a “Lifetime Warranty”. If it ever fails due to a manufacturing defect, we will repair or replace the item (at our discretion after receiving the product for inspection) free of charge. You pay only shipping back to us.
PRIVACY POLICY:
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.”
SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
REFUND POLICY
30 Money Back Guarantee on every product we sell. That does not include shipping. Please call customer service at 1-800-972-6390 within 30 days of purchase date. All refunds (excluding shipping) will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
SHIPPING/DELIVERY POLICY
Please be assured that your items will usually ship out within two days of purchase. Unless you contact us and specify otherwise, we will use our best judgement on which carrier best suits your order. The carriers that may be used are:
U.S. Postal Service (USPS)
United Parcel Service (UPS)
FedEx.
Sorry but we cannot ship to P.O. Boxes.
Federal Express and UPS deliveries occur Monday through Friday, excluding
holidays.
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state (ARKANSAS) orders will be charged 10% sales tax
